![]() ![]() Make sure your Fitbit isn’t in water lock mode. ![]() These can block the ambient light sensor. Connect your Fitbit to the chargerand let it charge uninterrupted for at least 60 minutes.If time is short and you don’t need a thorough step-by-step, follow our top recommendations to get your Fitbit screen device up and running! 12.1 Is it not covered by Fitbit’s warranty?.11 Do you see error code 001 on your Fitbit screen?.8 Change your Fitbit clock face to a standard face.6.1 Make sure to have set Screen Wake to auto (automatic).6 Check your display brightness settings.4 Verify your Fitbit isn’t in water lock mode.Hello Apple fans! Welcome to today’s #iPhone8 troubleshooting article. In this post, we cover three issues that some users reported last week. We hope that you’ll find our solutions helpful.īefore we proceed let us remind you that you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. Problem 1: iPhone 8 screen is not working, stays black even if the phone powers on If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. My new iPhone 8 won’t turn on when i woke up this morning to charge it. I bought it around a month ago on 20 December 2017. The phone had at least 20% battery before i sleep yesterday. The sound and vibration works but the screen is black. There are no noticeable cracks/scratches on the front, side and back of my iPhone. I am sure that no one dropped my phone when i was sleeping. The sound, power and control buttons are working but nothing is shown on my screen. I tried charging my phone using a different cable, outlet and on my laptop but my phone still doesn’t respond. ![]() Restarting and using the sound buttons to reboot the phone doesn’t work. Do i have to send my phone for repair? What is wrong with my phone? Is it a hardware problem due to my phone being defective? I have only dropped my phone once to my carpet and it survived the drop. I know that my phone is under the Apple Warranty until December 2018. This means that it’s not totally dead but the screen probably is. If you are positive that the device has not suffered any physical damage nor was it exposed to water, there’s a chance you may be able to fix the problem by doing basic troubleshooting. Once the Apple logo appears, release the buttons to allow the phone to restart.Wait until the Apple logo appears on the screen.Press the Home and Power/Sleep buttons together.If you haven’t tried it yet, here’s how it’s done: The first troubleshooting step that you need to do is to see if hard reset will clear a possible software bug. The next logical troubleshooting step that you can try is by using iTunes to wipe the phone clean via factory reset. Wait for your iPhone to restore the phone and restarts itself.Once iTunes detects your phone, go to the Summary tab and click on and click on Restore iPhone … button.Select your iPhone when it appears in iTunes.If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps.Connect your iPhone to the computer with the lighting cable that came with your device.In your computer, make sure that iTunes is up-to-date.This is the most that you can do in this case. If the problem is caused by an unknown software glitch, the screen should be working again normally by now. #IPHONE 4 SCREEN LIGHTS UP BUT NO PICTURE SOFTWARE# Should the phone’s screen stays black after performing the two procedures above, you can assume the screen has malfunctioned. We suggest that you use the warranty of the device to have it fixed for free.
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